Browse categories
Explore
Fiverr Pro
English
$
USD
I will expert email and live chat customer support
Expert customer support agent
I am working as Customer Service Representative in a commercial bank of Pakistan. I have 15 years experience in customer support.
Expert in handling angry customers, emails and chat support with pati...
About this Gig
**Need 24/7 Customer Support Without Hiring a Full Team?**
Hi, I'm a dedicated Customer Support Specialist. I will handle your customer queries professionally so you can focus on growing your business.
**What I Will Do For You:**
**Email Support:** Fast, polite, and on-brand replies
**Live Chat Support:** Real-time help to boost conversions
**Social Media Replies:** Manage FB/IG/WhatsApp DMs
**Knowledge Base:** Write & update FAQs for your team
**Daily Reports:** Clear summary of all tickets/issues
**Why Hire Me?**
1. **Fast Response:** Avg reply time < 1 hour during work hours
2. **Professional Tone:** I match your brand voice perfectly
3. **Tools Expert:** Zendesk, Freshdesk, Gorgias, Shopify Inbox
**Packages:**
BASIC: Email Support | STANDARD: Email + Chat + Reports | PREMIUM: Full Support + Social + KB
Message me before ordering to discuss your brand. Let's get started!
Service type:
Non-technical support
Language:
English
•
Urdu
Timezone:
UTC daytime
Support software:
Other
Knowledge base software:
Other
My Portfolio
FAQ
What tools do you use for customer support?
I can work with any email system like Gmail/Outlook and chat tools. I learn new software very fast. Just give me access and I will start right away.
What are your working hours and response time?
I provide support 5 days a week with an average response time of under 1 hour during my work hours PKT. For 24/7 support, please choose the Premium package.
Do you need access to my accounts?
Yes, I will need 'Agent' or 'Staff' level access to your support inbox or chat tool. I will never ask for your main admin password.
