I will create professional bpmn process maps and business flowcharts
Business Analyst and Product Owner, BRD, PRD, User Stories, UAT
About this Gig
I will map your business processes in clean BPMN 2.0 diagrams, so your team, developers and stakeholders all see the same workflow: who does what, in which order, and what happens when something goes wrong.
I am a Business Analyst with 3+ years of experience modelling processes for ERP, SaaS and mobile products, including order and refund flows, onboarding, approvals and subscription billing.
What you get:
- BPMN 2.0 diagram with swimlanes for each role or system
- Start and end events, decisions, exceptions and handoffs shown clearly
- PNG and PDF export, plus the editable source file in higher packages
- As-is and to-be maps with gap analysis and improvement ideas in the top package
- A short written summary of each process
Useful for process improvement, software requirements, onboarding new staff, audits and automation planning.
Please message me before ordering with a short description of the process, or upload your notes, and I will confirm the scope.
Business type:
Startups
•
SMBs
Industry:
E-Commerce
•
Software
Service type:
Workflow optimization
•
Process mapping
My Portfolio
FAQ
Which tool do you use for the diagrams?
I work in Draw-io, Lucidchart or Visio, depending on what your team uses. You get PNG and PDF exports, and the editable source file in the Process Set and As-Is to To-Be packages.
Do I need to know BPMN?
No. Describe the process in plain words or send your notes, and I will ask a few short questions. Every diagram comes with a plain-language summary.
Can you suggest improvements to my process?
Yes. The As-Is to To-Be package includes a gap analysis that marks delays, duplicate work and manual steps that can be automated, with a recommended to-be flow.

