I will remote IT support and troubleshoot computer network issues

Bangladesh

I speak Bengali, English
Hello! I am Farhan Ahmed, an IT Support Engineer and Computer Science graduate with hands-on ISP operations and technical help desk experience. I specialize in bridging the gap between non-technical...
About this Gig

Having a computer, internet, WiFi, router or network problem?

I will provide professional remote IT support and troubleshoot your technical issue step by step.

I can help diagnose common computer and network problems and explain the solution clearly.

My IT support services include:

Computer and network troubleshooting

Internet connection problems

WiFi troubleshooting

Router troubleshooting

LAN connectivity issues

DNS and DHCP problems

IP address and gateway issues

Ping, latency and packet loss troubleshooting

Windows network problems

Basic network configuration

Remote technical assistance

General technical support

Why choose my service?

I have hands on experience working in ISP technical support and network operations.

My practical experience includes internet connectivity troubleshooting, MikroTik and network environments, PPPoE, OLT and ONU monitoring, PON troubleshooting, VLAN, IP networking, ping and packet loss diagnosis, and customer technical support.

I focus on finding the actual cause of a problem instead of applying random fixes.

How it works

Tell me about your problem.

I analyze the symptoms and available information.

I troubleshoot the issue step by step.

Device:

Desktop

Laptop

Mobile

Router

Printer

Operating system:

Windows

IOS

Android