
Richard C
YOUR EMAIL EXPERT GO TO
Skills

See my services


Portfolio
Work experience
Email Marketing Specialist & Automation Expert
Ecommerce
Jun 2025 - Present • 11 mos
Help businesses increase sales and customer engagement through strategic email marketing campaigns and automation workflows. Set up and manage automated email flows including welcome series, abandoned cart recovery, post-purchase sequences, win-back campaigns, and lead nurturing flows. Design responsive email templates and create compelling email copy that improves open rates and conversions. Segment email lists, manage audiences, and optimize campaigns for better performance and customer retention. Experienced with platforms such as Klaviyo, Mailchimp, HubSpot, and ActiveCampaign. Monitor campaign analytics, A/B test subject lines and content, and provide performance reports with actionable insights. Deliver projects on time while maintaining clear communication and high client satisfaction.
Email Automation & Klaviyo Expert
Website • Freelance
Feb 2026 - Apr 2026 • 2 mos
Helped eCommerce brands boost revenue through strategic email marketing and automation systems. Developed complete automation funnels including welcome series, browse abandonment, cart recovery, upsell, cross-sell, and win-back flows. Improved email campaign performance through audience segmentation, A/B testing, and conversion optimization. Experienced in Klaviyo, Shopify email integrations, and customer lifecycle marketing. Delivered professional email designs and persuasive copywriting tailored for conversions and customer retention.