Umair

Supplier Quality Assurance Manager

Jan 2024 - Present • 2 yrs 9 mos

 Manage Supplier Quality Assurance agenda in 70+ toll manufacturing suppliers (800MM SAR spend) across US, EU, Middle East, Africa & SEA.  Developed and maintained QA training manuals and documentation systems (Approx 13+), ensuring compliance with internal and regulatory requirements of Mondelez Int.  Implemented CAPA management in Existing Suppliers by 60% with coaching, reducing repeat complaints by 13%.  Partnered with suppliers on special quality and food safety projects (automation, risk assessments, GFSI compliance programs), aligned with Vision 2030.  Leads the Quality KPI’s (Supplier Performance Score card 96% YTD, First pass Yield 91% YTD) implementation & Communication with LT.

Corporate Quality Food Safety Manager

Aug 2019 - Dec 2023 • 4 yrs 4 mos

 Partnering quality & food safety for 4 plants (29,000 MT/year) with a 26-member team, ensuring compliance with QCMS, External Manufacturing Quality Requirement (EMQP), HACCP, PRPs, Sanitary design, allergen & sanitation programs.  Achieved 91% audit score average across multiple global audits by ensuring alignment of local practices with Mondelez global QFS standards.  Supported project development (I2M gates), validating QFS requirements that enables 11+ successful launches in 2022, contributing 6% business growth.  Executed HACCP validations, sanitation reviews (SPR), and cGMP assessments, optimizing operational QFS assessment efficiency.  Led continuous improvement initiatives, reducing non-conforming products by 33% and delivering 100% of annual food safety trainings.

Quality System Manager

Nov 2015 - Aug 2019 • 3 yrs 9 mos

 Owned and governed enterprise Quality Food Safety Management Systems) including ISO 9001:2015, FSSC 22000, HALAL 3733, and Mondelez corporate System QCMS, across multi-site manufacturing operations, ensuring 100% certification compliance and zero major non-conformities during external and regulatory audits.  Designed, deployed, and continuously improved Quality Systems frameworks, including document control, change management, risk assessment, CAPA, deviation/NCR management, and management review, improving system effectiveness and audit readiness by >20%.  Planned and executed Internal Audit programs in accordance with ISO 19011 and GFSI requirements, achieving 100% audit plan completion, >95% on-time CAPA closure.  System Owner for digital QFS platforms (eQMS – online Document Control system / Enablon – online CAPA Management), driving process standardization, data integrity, issue trending, and compliance reporting, reducing manual documentation and system gaps by ~40%.  Led Quality KPI governance and reporting (audit findings, NCR trends, CAPA effectiveness, COPQ, system performance indicators) with monthly dashboards to regional leadership, supporting risk-based decision making and management review effectiveness.  Drove Quality & Food Safety Culture maturity through system-based engagement campaigns, cross-functional training, and leadership involvement, increasing employee adherence to QMS requirements by ~30%.  Managed Entire Quality function CAPEX & OPEX across multi-site operations, ensuring cost-effective system investments, digitalization, and long-term compliance sustainability.