Browse categories
Explore
Fiverr Pro
English
$
USD
I will provide expert call center inbound support and outbound cold
Professional Fashion Content Creator Social Media Strategist
Hi! I'm a Content Creator & Social Media Strategist specializing in organic growth and aesthetic visuals. I help brands and influencers stand out on Instagram, TikTok, and Facebook through high-engagi...
About this Gig
Are you looking for an experienced, professional, and reliable voice to represent your business? Look no further!
With 3 years of hands-on experience working in fast-paced call center environments, I know exactly how to handle customers, solve problems quickly, and close deals. Whether you need an empathetic agent to manage inbound support or a sharp, resilient professional for outbound sales, I've got you covered.
I am fluent in English, possess excellent communication skills, and work out of a fully equipped, noise-free home office setup with power and internet backups.
What I Can Do For Your Business:
- Inbound Customer Service: Answering inquiries, resolving complaints, and ticket management (Zendesk, Freshdesk, etc.).
- Outbound Cold Calling: Reaching out to B2B/B2C leads, pitching your product/service, and handling objections cleanly.
- Appointment Setting: Following up with warm leads and booking meetings directly into your calendar.
- Live Chat & Email Support: Providing real-time text assistance for your e-commerce store or website.
- Telemarketing & Sales: Driving conversions through persuasive, non-aggressive communication.
Why Choose Me?
- 3+ Years of Proven Industry Experience
Software:
HubSpot
Industry:
Financial services
My Portfolio
FAQ
Q: Do you have a script for calling, or do I need to provide one?
A: It is best if you provide your own proven script and guidelines. However, if you don't have one, I can help you draft or optimize a basic calling script based on my 3 years of industry experience.
Q: How do you handle long-distance calling fees? Do I need to provide a dialer?
• A: Yes, the buyer must provide the calling credentials, VoIP platform, or CRM dialer (like RingCentral, Skype, Mojo, or HubSpot) along with the lead list. I will connect from my secure home station.
Q: Where are you located and what time zones can you work?
A: I am located in Pakistan (PKT) but I am fully equipped and available to work according to your preferred time zone, including US (EST/CST/PST), UK (GMT), or Australian business hours.
Q: Do you have a quiet environment and reliable power backup?
A: Yes. I work out of a dedicated, completely noise-free home office. I am equipped with high-speed fiber internet, a professional noise-canceling USB headset, and a robust power backup (UPS) to guarantee 100% uptime during our shift.
Q: Can you handle technical or industry-specific questions from customers?
• A: Yes, absolutely. For technical campaigns, I require a brief onboarding or training document detailing your product or service. My 3 years in the call center industry allow me to study and learn new niches very quickly.
Q: Will you provide a report of the calls made?
• A: Yes. At the end of every shift or gig delivery, I will send you a detailed spreadsheet or update your CRM with the call logs, status of each lead (Answered, Busy, No Answer), and specific notes on interested prospects.
