I will build a custom ai chatbot for ecommerce customer support


About this gig
Help customers understand your business and find the right products.
I build AI shopping assistants and FAQ chatbots for online sellers, retail stores and supermarkets. My retail experience helps me understand customer questions.
YOUR CHATBOT CAN:
Explain your business, products and approved policies
Suggest products with supplied images and links
Share your support contact when human help is needed
CHOOSE YOUR PACKAGE
BASIC $30 - A small first project with 10 FAQs in English.
STANDARD $80 - Product guidance with 20 FAQs, 10 product cards and English/Urdu.
PREMIUM $200 - 50 FAQs, 100 product cards, English/Urdu, detailed testing and a handover guide.
PREMIUM MORE THAN A CHATBOT
An SEO REORT and REVIEW of agreed website or store pages, with suggestions to improve unclear descriptions, missing details and customer confusionnot physical product quality.
One-time standalone builds.
Website installation, live stock, order tracking, cancellations, payments and refunds are excluded. Hosting, subscriptions, API usage and updates cost extra.
Message me on Fiverr before ordering to confirm your content, language, scope, LANGUAGE SUPPORT and costs.
Get to know UMAR FAROOQ
- FromPakistan
- Member sinceJun 2025
Languages
English, Urdu, Hindi
My Portfolio
FAQ
What do you need to start?
Please provide your business details, approved FAQs, store policies and required language. For product cards, supply product names, descriptions, images and links. We will confirm the scope before starting.
What will I receive?
You will receive a working standalone AI chatbot on an agreed platform, with the features included in your package. Installation into your existing website is not included.
What is a product card?
A product card displays one product with its supplied image, name, short description and clickable product-page link. The package limit refers to the number of products configured, not customer messages.
Which languages do you support?
Basic includes English. Standard and Premium include English and Urdu. Please message me before ordering if you need another language so we can confirm feasibility and cost.
Can the chatbot handle refunds, payments or live orders?
These packages do not include payment processing, refunds, cancellations, live inventory or order tracking. The chatbot can explain approved policies and share your official support contact.
Are there ongoing costs?
The package price covers the agreed one-time build. Hosting, platform subscriptions, API usage and ongoing content updates are separate. We will discuss the required services and costs before starting.
What does the Premium SEO report cover?
It reviews agreed website or store pages for SEO issues, missing information, unclear product descriptions and potential customer confusion. It includes practical recommendations, not website edits, physical product testing or guaranteed rankings and sales.
Will every chatbot answer be correct?
AI can make mistakes. I test agreed scenarios and configure the chatbot to use your approved information and direct customers to support when needed. Perfect accuracy is not guaranteed.
What counts as a revision?
A revision is one round of changes to answers, wording or conversation flow within the agreed scope. New features, extra products, additional languages and website installation are separate work.
Will the chatbot automatically learn new products or website changes?
Automatic updates are not included. The chatbot uses the information configured for your project. New products, changed policies and other content updates can be quoted separately.

