
AMAREJ
Inbox And Backlog Recovery Specialist EVA
Skills

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Portfolio
Work experience
Virtual Business Development Assistant
AR PRO — Healthcare AR Analysis Software • Part-time
Jul 2026 - Present • 3 mos
Lead Generation & Appointment Setting — Healthcare RCM As part of the AR PRO pilot with GPRA Workforce, I supported lead generation and appointment-setting activities for a healthcare revenue cycle management (RCM) service. My work involved researching and identifying relevant healthcare prospects through LinkedIn and Facebook, preparing prospect-specific outreach, engaging potential clients, and learning to identify business challenges that could be addressed through RCM solutions. I also worked with structured cold-call scripts and participated in role-plays focused on opening conversations, building rapport, asking discovery questions, handling objections, qualifying prospects, and working toward booking qualified appointments. What I Worked On - Researched and identified relevant healthcare prospects - Conducted LinkedIn and Facebook prospecting - Prepared personalized outreach based on prospect information - Engaged potential clients professionally and conversationally - Identified common healthcare RCM pain points during prospect conversations - Practiced cold calling, discovery, qualification, and objection handling - Prepared prospect-specific call strategies and questions - Worked within a structured lead-generation and appointment-setting process Skills Demonstrated Lead Generation • Prospect Research • LinkedIn Prospecting • Facebook Prospecting • Cold Outreach • Appointment Setting • Discovery Questions • Lead Qualification • Objection Handling • Client Communication • Follow-up • Healthcare RCM Research • AI-Assisted Research
Email Management Virtual Assistant Young Nigeria Works — Executive Virtual Assistance Program
SheLeadsAfrica • Freelance
Feb 2026 - Present • 8 mos
Ran inbox-zero protocols for executive accounts using Gmail, cutting mock response backlog by 70% through systematic triage and labeling. Built and tested email rules and folder systems to reduce inbox overload. Flagged high-priority messages and drafted responses matched to sender tone. Exercised discretion in handling sensitive communications and determining when escalation was required.