
Umar
VoIP Architect and Cloud DevOps Engineer
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Work experience
Lead DevOps & VoIP Engineer | K8s, OpenShift, Kamailio & ViciDial
SyncTech Solutions • Full-time
Jan 2021 - Jan 2026 • 5 yrs
Architecting cloud-native communication stacks by bridging Enterprise DevOps with specialized Telephony. I modernized legacy SIP infrastructure into containerized microservices on AWS and Red Hat OpenShift, achieving 99.9% uptime for high-concurrency environments. Key Responsibilities: Cloud & IaC: Managing Kubernetes (K8s) clusters using Terraform (IaC) and Ansible for automated infrastructure provisioning. GitOps Automation: Implementing CI/CD pipelines and ArgoCD to automate deployments for VICIdial and Kamailio. VoIP Engineering: Configuring Kamailio SIP Proxy for load balancing and optimizing VICIdial clusters for scale. SRE & Observability: Monitoring VoIP QoS using Prometheus, Grafana, and Homer (SIP Capture). Security & Analysis: Hardening SBCs with TLS/SRTP encryption and performing deep-packet analysis using Wireshark and sngrep.