
Oloyedecrm
CRM Setup Workflow Automation Specialist
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Work experience
CRM Automation Specialist
Fiverr
Jan 2022 - Jun 2026 • 4 yrs 5 mos
CRM Automation Specialist | Business Process Consultant I help businesses improve sales, customer support, and daily operations through CRM implementation, customization, and workflow automation. My experience includes setting up sales pipelines, lead management systems, customer support ticketing, email automation, reporting dashboards, and business process optimization. I have worked with startups, agencies, consultants, and growing businesses to create efficient CRM solutions that reduce manual work and increase productivity. My expertise covers CRM configuration, contact management, workflow automation, lead tracking, customer onboarding, task automation, and data organization. I specialize in building scalable systems that help businesses manage customer relationships, improve team collaboration, automate repetitive tasks, and increase sales performance. I also assist with CRM customization, data migration, user setup, integrations, reporting, and process improvement. My goal is to deliver practical CRM and automation solutions that save time, improve efficiency, enhance customer experience, and support long-term business growth. Through reliable implementation and optimization, I help businesses turn their CRM into a powerful tool for sales, marketing, and customer success.