Browse categories
Explore
Fiverr Pro
English
$
USD
I will provide expert customer support services
About this Gig
Struggling with slow response times, unresolved tickets, or overwhelmed support?
I'm a dedicated Customer Support Specialist & Virtual Assistant with 8+ years of experience helping businesses deliver fast, professional, and scalable customer operations so you can focus on growing your business.
What I Offer:
1. Customer & Technical Support
- Email, live chat (1-min SLA), inbound & outbound calls
- Ticket management, escalations & issue resolution
- Experience with SaaS, IPTV, courier/delivery, and healthcare businesses
2. E-commerce Support
- Shopify, Amazon, TikTok Shop, Etsy, eBay, WooCommerce
- Order fulfillment, refunds, chargebacks & subscription management
- Social media handling & complete store management
️ Tools I'm Skilled In:
Zendesk, Gorgias, Intercom, Freshdesk, HelpDesk, Re-Amaze, Kustomer, Meta Business Suite, Dialpad, and more
Why Work With Me:
- Process-driven approach for faster resolutions
- Dedicated, business-goal-focused support
- Scalable add agents as your business grows
- Reliable & 24/7-ready operations
Send me a message before ordering so I can understand your needs and recommend the best plan for you!
FAQ
Do you offer customer support for businesses not listed in your gig description?
Yes! My core skills and expertise can be applied across a wide range of industries. If your business isn’t listed, simply share the details with me, and I’ll be happy to provide customer support according to your needs.
What specific platforms do you support for e-commerce customer service?
I support a wide range of e-commerce platforms for customer service, including Shopify, Amazon, Etsy, eBay, and WooCommerce. I’m experienced in managing various tasks such as order fulfillment, processing, scheduling, partial refunds, disputes, chargebacks, and more.
What languages do you provide customer support in?
I provide customer support primarily in English. Whether it’s through email support, live chat support, social media service, or phone calls, I ensure clear and effective communication to assist your customers with their needs. I also offer Urdu and Hindi if needed.
Do you offer technical support for SaaS products?
Yes, I offer comprehensive technical support for SaaS products. I specialize in system management and technical support, particularly for app builders, robot management systems, and IPTV setups.
Can you learn new tools specific to my business needs?
Absolutely! I'm always eager to learn and adapt to new tools that can help better serve your business. Whether it's a unique CRM, ERP, or any other platform specific to your operations, I'm committed to quickly getting up to speed to provide the best possible support for your customers.
What are your working hours for providing customer support or customer service?
I am available 24/7 to assist with your customer service needs. Feel free to reach out at any time, and I'll respond promptly!
