
Usama K
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Operations Manager | Kalina Roofing and Exteriors
Roofing,
Nov 2022 - Apr 2025 • 2 yrs 5 mos
I’m an experienced Operations Manager, leading daily operations at Kalina Roofing and Exteriors. I specialize in streamlining workflows, coordinating cross-functional teams, and managing projects efficiently to ensure deadlines and budgets are met — all while keeping customer satisfaction front and center. Key strengths include: Using tools like Leap CRM, ClickUp, and Spotio to manage projects and team communication Improving operational processes to boost productivity and reduce bottlenecks Supporting digital marketing and client outreach through cold calling, email campaigns, and virtual assistance Ensuring smooth collaboration between sales, field techs, and admin teams Delivering actionable reports and insights to help business owners make smart decisions
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williamaburto

United States
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