I will be your virtual assistant for email, admin, amazon and customer support

Pakistan

I speak Urdu, English

ECommerce and Customer Support Specialist 5 year plus Experience

Customer Support & E-Commerce Specialist with 5+ years of real, daily experience. I manage Amazon Seller Central, Shopify, eBay, Etsy, TikTok Shop & B&Q stores professionally — this is my full-time j...
About this Gig

Are you overwhelmed with emails, admin tasks, or managing your E-commerce store? Let me handle it all professionally and reliably.


I am Usama, a Virtual Assistant with 5+ years of real hands-on experience working as a Customer Support Representative and E-Commerce Specialist. I don't just know the theory these tasks are my daily practice,


WHAT I CAN DO FOR YOU:

  • Email inbox management read, respond, organize and prioritize
  • Amazon Seller Central listings, order posting, account management
  • Customer support via email and tickets professional responses
  • Dispute resolution, negative review removal and guarantee claims
  • Returns and refund management
  • Admin tasks scheduling, calendar, follow-ups, to-do lists
  • Web research and organized reporting (daily/weekly summaries)
  • Data entry, copy paste and spreadsheet management


WHY CLIENTS CHOOSE ME:

  • 5+ years of real, daily experience not just freelance theory
  • Fluent English communication with a professional, friendly tone
  • Amazon & e-commerce expertise that most VAs don't have
  • Fast replies I respond within 1 hour during business hours
  • 100% confidentiality your business data is always safe with me


Not sure what you need? Send me a message first...

Purpose:

Business

Work model:

Project-based

Daily

Weekly assistance