I will develop a custom IT service desk helpdesk solution and ticketing system

U
usm2050
U
usm2050
Muhammad R

About this gig

Need a professional Service Desk or IT Ticketing Web Application for your business?


I can develop a secure, responsive, and user-friendly solution tailored to your workflow.

I build complete Service Desk systems using Angular, ASP.NET Core/.NET, and Microsoft SQL Server, with clean architecture and scalable code.


Features can include:

  • Ticket creation, tracking, editing, and history
  • Service Catalog, Categories, and Services
  • Roles and permission-based access
  • Team and Agent assignment
  • Priority, Status, Impact, and Urgency management
  • SLA tracking and monitoring
  • Comments and file attachments
  • Email-to-Ticket automation
  • Notifications and automated workflows
  • Advanced search and filters
  • Dashboards and reports
  • User and Agent management
  • Secure authentication and APIs
  • Responsive design for desktop and mobile


Why Choose Me:


I focus on practical business requirements, reliable functionality, security, performance, and maintainable source code.


Customer satisfaction is my priority. Clear communication helps deliver high-quality results. If you need a reliable developer to turn your ideas into a professional, dependable product, I am here to help.

Get to know Muhammad R

Muhammad R

Dynamic Web Application Developer

  • FromPakistan
  • Member sinceAug 2026
  • Avg. response time1 hour
  • Languages

    Urdu, English
I'm a Full Stack Web Application Developer with over 12 years of experience building practical, reliable, and user-friendly business applications. I work with Angular, ASP.NET Core/.NET, PHP, Laravel, SQL Server, MySQL, JavaScript, HTML, CSS, and Bootstrap. I have developed Service Desk solutions, ERP systems, intranet portals, inventory and asset management systems, approval workflows, dashboards, and automation tools. I focus on understanding real business needs and turning them into secure, scalable, and easy-to-use software.

My Portfolio

Other Software Development Services I Offer