u
usman0000

Mirza Usman

@usman0000
4.7(253)

Helping businesses getting more Leads and Automations

Pakistan
English, Urdu, Punjabi
About me
This world is incomplete without technology and design. I am the person who got skills for both. I can provide you eye catching designs for your business and on the same end can develop any software you want. Moreover I do run a team, we provide the best customer support services and digital marketing services. ... Read more

Skills

u
usman0000
Mirza Usman
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will be your real estate va, cold caller n appointment setter
4.5(91)
Customer Support
I will be your customer services agent
5.0(18)

Portfolio

Work experience

Digital_Agency

CEO & Co-Founder | Digital Korbax Pvt Ltd

Digital Agency • Full-time

Jan 2019 - Aug 20256 yrs 7 mos

Managed client communication via calls, WhatsApp, and email across multiple channels Built strong client relationships through timely support and tailored solutions Led a team to ensure service delivery quality and customer satisfaction Handled client onboarding, queries, and issue resolution in a fast-paced environment

Travel

Customer Support Manager | MYCAB TRAVELS

Travel • Full-time

Jun 2017 - Mar 20191 yr 9 mos

Assisted travel agents with quotations, bookings, and itinerary planning Handled continuous communication with agents via calls and emails, ensuring quick turnaround Provided accurate travel information and ensured smooth booking processes Resolved booking-related issues efficiently while maintaining service standards Coordinated with suppliers to deliver seamless travel experiences for international clients

inovexIT

Customer Support Agent | INOVEDIA TECHNOLOGIES

inovexIT • Full-time

Mar 2014 - Jun 20173 yrs 3 mos

Managed high-volume inbound calls and support tickets daily Provided customer and technical support via phone and ticketing systems Resolved complaints and handled escalations professionally Maintained detailed records of interactions in CRM systems Investigated delivery issues and coordinated with courier services Ensured customer satisfaction through timely and effective communication

253 Reviews
4.7

(231)
(9)
(8)
(0)
(5)
Rating Breakdown
  • Seller communication level
    4.7
  • Quality of delivery
    4.7
  • Value of delivery
    4.8
1-5 out of 253 Reviews
Sort By
Most relevant
    M

    miguelfonecem

    GB

    United Kingdom

    5

    Great experience! Mirza is a professional cold caller and appointment setter. Communication was smooth, and they delivered quality leads and booked good appointments. Highly recommended!

    Up to $50

    Price

    1 day

    Duration

    gig

    Customer Support

    Helpful?
    Yes
    No
    J
    image-docs

    janinfervallim

    US

    United States

    5

    Excellent work! Delivered a professional capability statement design with a clean, modern layout and strong business branding. Fast delivery and great communication. Highly recommended!

    Up to $50

    Price

    1 day

    Duration

    gig

    Presentation Design

    Helpful?
    Yes
    No
    R
    image-docs

    rkcommtez77

    US

    United States

    5

    Professional design, clean layout, and delivered on time. Highly recommended!

    Up to $50

    Price

    3 days

    Duration

    gig

    Presentation Design

    Helpful?
    Yes
    No
    J

    jahanifaetydi3

    US

    United States

    5

    Excellent service, fast delivery, highly recommended!

    Up to $50

    Price

    2 days

    Duration

    gig

    Customer Support

    Helpful?
    Yes
    No
    T
    image-docs

    testimonymuzic

    Repeat Client

    US

    United States

    5

    Great work thank you

    Up to $50

    Price

    1 day

    Duration

    gig

    Customer Support

    Helpful?
    Yes
    No