usman-salman

@usman_salman

Customer Service And Operations Manager

Pakistan

English

About me

I'm Usman Basra, an e-commerce customer service and operations professional with 4+ years of hands on experience. I specialize in resolving customer complaints and handling difficult issues, turning frustrated buyers into loyal customers. I have overseen end-to-end support operations,including chat and call monitoring, quality checks, performance reports, and maintaining service standards.I help online stores reduce complaints, improve response quality, and deliver a great customer experience.Reliable, professional, and quick to respond. Message me before ordering and let's discuss your store!... Read more

Skills