
Usman Wali
Zoho One Expert
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Senior Zoho Developer
iTecZone • Full-time
May 2023 - Present • 3 yrs 4 mos
As a Senior Zoho Developer at iTecZone, I have worked on designing, developing, customizing, and integrating Zoho solutions for business workflows and automation. My experience includes: * Developing and customizing solutions across Zoho CRM, Creator, Books, Desk, Analytics, Mail, Forms, People, and Billing. * Creating custom CRM modules, functions, workflows, automation, validation rules, and business processes using Deluge. * Building integrations between Zoho and third-party applications using REST APIs and webhooks. * Developing Zoho CRM Client Scripts, Widgets, and custom UI solutions using JavaScript, HTML, and CSS. * Creating advanced reports, dashboards, KPIs, and data analysis solutions in Zoho Analytics using SQL. * Automating lead management, deal processes, task assignments, notifications, and other repetitive business operations. * Troubleshooting and optimizing existing Zoho implementations and resolving workflow, integration, and automation issues. * Working with APIs and external services to synchronize data between Zoho applications and third-party platforms. * Developing customized solutions based on specific business requirements and improving existing workflows for better efficiency. Through these projects, I have gained hands-on experience in Zoho development, business process automation, API integrations, CRM customization, and reporting.