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Ummey
@uzannat86
German Business And Administrative Support Specialist
Bangladesh
Bengali, English, German
About me
I support German-language administrative and translation tasks, including email handling, document preparation, and basic proofreading. I hold a Master’s degree in Accounting that is officially recognized in Germany and have practical work experience in Germany, where I developed strong communication and customer service skills. I am B1 certified in German and currently work at B2 level. I focus on clear, accurate, and reliable communication.
Skills
Ummey
Offline •
See my services
Translation
I will translate german to english and proofread or edit your documents and CV
Business
I will optimize your linkedin profile for remote and eu jobs
Work experience
Customer Service Assistant
McDonald’s, Germany • Full-time
Nov 2022 - Dec 2023 • 1 yr 1 mo
As a Customer Service Assistant at McDonald’s Germany, I provide friendly and efficient service, ensuring a positive experience for every customer. I handle cash and card transactions accurately, manage orders promptly, and assist with food preparation while maintaining high standards of hygiene. Communicating confidently in German, I address customer questions, fulfill special requests, and resolve issues professionally. I work closely with team members to ensure smooth operations in a fast-paced environment, demonstrating adaptability and effective multitasking. In addition to my customer service experience, I have completed a web design and development course in Germany, which enhanced my technical skills, attention to detail, and ability to learn and apply new concepts—qualities that I bring to every professional setting.
