v
v_zehetner

Viktoria Z

@v_zehetner

Customer Support and Communication Expert in German and English

Austria
German, English, Spanish, Russian
About me
I am a native German speaker with experience in customer and technical support. I help businesses manage customer inquiries, resolve issues efficiently, and deliver clear, professional communication in German, English and Spanish. With a strong focus on language, I also translate and refine texts to ensure they sound natural, clear, and easy to understand. I work reliably, respond quickly, and strive to create a smooth and positive experience for every customer.... Read more

Skills

v
v_zehetner
Viktoria Z
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide multilingual customer support in de, en, es
From$25 / projectMore details
Proofreading
I will proofread, edit and improve your german text professionally
From$10 / projectMore details

Portfolio

Work experience

Freelancer.com

Technical Customer Support and Account Management

Freelancer.com • Freelance

Nov 2023 - Present • 2 yrs 6 mos

- Technical Customer Support - Provided customer support for B2B clients in technical environment - Handeled API integrations - Communcation with clients via email, chat, calls - Used tools like Jira, CRM systems, slack -Managed multiple requests - Worked independently