v
val_sierra

Vale

@val_sierra

Bilingual Virtual Assistant, Research, Translation, Document Specialist

Panama
English, Spanish
About me
Hi! I’m a bilingual (English/Spanish) virtual assistant with experience in administrative support, professional writing, document editing, data entry, research, and medical insurance claims analysis. I have a strong attention to detail and a commitment to delivering accurate, organized, and high-quality work. My goal is to help clients save time by providing reliable support, clear communication, and fast turnaround on every project. I look forward to working with you!... Read more

Skills

v
val_sierra
Vale
Offline • 
Average response time: 1 hour

See my services

Translation
I will translate english to spanish and spanish to english manually
From$5 / projectMore details
Proofreading
I will proofread and edit spanish documents professionally
From$5 / projectMore details

Work experience

Insignia

Argument Drafter

Insignia • Full-time

Jul 2025 - Present • 1 yr 1 mo

Prepared comprehensive written arguments supporting reimbursement for physicians and anesthesiologists in disputed medical insurance claims. Analyzed medical documentation, billing records, procedure codes, clinical guidelines, and payer policies to build evidence-based justifications demonstrating why the requested reimbursement was appropriate and medically supported.

ALOH

Sales Ops Supervisor

ALOH • Full-time

Mar 2018 - Apr 2021 • 3 yrs 1 mo

Supervised a team of sales representatives in a fast-paced call center environment, ensuring the achievement of sales, quality, and operational performance goals. Provided coaching, monitored performance metrics, and implemented strategies to improve productivity, customer satisfaction, and revenue generation while maintaining compliance with company standards.