Valeria T

@valeria_ba_

Business Analyst, Process Consultant, CRM Development, BPMN, Diagnostics

United Arab Emirates

Russian, English, Belarusian

About me

Business Analyst & Process Consultant, 5 years across Fintech, E-commerce, and Logistics. I work two ways: as an end-to-end BA on dev projects (requirements, CRM/product architecture, BPMN, launch support), or as a standalone diagnostic consultant finding where a process or funnel loses money, time, or leads and delivering a solution that works even without custom development. Highlights: led a CRM migration to production with zero downtime, helped raise AI-assistant resolution from ~10% to ~40%, designed logistics processes now handling ~20% of order volume.... Read more

Skills