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valeriaestre12

Valeria N.

@valeriaestre12

Virtual Assistant Technical and Customer Support Specialist

United States
English, Spanish
About me
Hi! I'm Valeria, a bilingual (native English/Spanish) Virtual Assistant and Technical Support Specialist. I help you stay organized — email/calendar management, Microsoft 365 administration, data entry, and responsive customer support. Hands-on experience at Universidad Adventista de Centro America (UNADECA): institutional email accounts, Moodle platform support, and Excel-based data management. Certified in Microsoft 365 (Excel, Word, PowerPoint) and Cisco networking/cybersecurity fundamentals. Detail-oriented, fast to respond. Let's talk!... Read more

Skills

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valeriaestre12
Valeria N.
Offline • 

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General Assistance
I will be your bilingual virtual assistant for customer support
From$15 / projectMore details

Work experience

UNA

IT Technician

UNA • Full-time

Oct 2024 - Dec 2024 • 2 mos

Delivered technical support and equipment maintenance for university staff and students, resolving hardware and software issues to ensure service continuity. Provided administrative and logistical support for daily departmental operations as part of a required professional practicum.