v
van_chirs

Mai Thao Van

@van_chirs

Restaurant Operations and Food App VA Customer Support

Vietnam
English
About me
Hi! I specialize in restaurant operations, food delivery apps, and AI-assisted customer service. With a Business Administration background and hands-on experience supervising food venues and teams, I combine operational discipline with AI tools like ChatGPT. I help food businesses optimize Uber Eats and DoorDash menus, manage POS and order logs, and deliver lightning-fast customer support with high accuracy. Let's streamline your daily operations and scale your business together!... Read more

Skills

v
van_chirs
Mai Thao Van
Offline • 
Average response time: 1 hour

See my services

E-Commerce Store Setup
I will be your restaurant operations, food app, and customer support VA
From$5 / projectMore details

Work experience

RUBY

Restaurant Operations and Customer Support Lead

RUBY • Full-time

Jan 2024 - Dec 2025 • 1 yr 11 mos

Managed daily restaurant operations, inventory flows, and staff schedules to ensure high service standards. Handled online customer service, menu updates, order processing, and social media inquiries via POS systems (Sapo/Pos365) and messaging platforms. Utilized AI tools to draft fast, empathetic customer responses, resolving issues quickly and boosting overall guest satisfaction.