I will create a custom hotel fd onboarding and training checklist

Yes. I tailor the checklist to your property’s workflows, team structure and service standards. We can clarify the key details during the consultation and through the materials you provide.

We’ll review your current onboarding process, front desk responsibilities, systems, recurring challenges and what you want new hires to learn. I’ll use that information to structure the final checklist.

No. Existing documents are helpful, but not required. If you already have SOPs, notes or policies, I can use them as reference. Otherwise, we can map the essentials together.

You’ll receive a clear, customized front desk onboarding checklist based on the package selected, organized around key training stages such as Day 1, Week 1 and Day 30.

Yes. I can include PMS-related onboarding steps based on your workflow and the information you provide. I do not provide technical software training itself.

Yes. Bilingual English–Spanish delivery is available with the Premium package.

Yes. Revisions are intended for reasonable adjustments to the agreed structure or content. Major changes in scope may require an additional service.

No. I can adapt the checklist for boutique hotels, hostels, guesthouses, serviced apartments and similar hospitality properties.