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veren_march

Veren M

@veren_march

Mrs

Indonesia
Indonesian, English, Chinese
About me
I am developing educational projects for children aged 1–5, focusing on early childhood learning through fun and engaging activities such as coloring, counting, recognizing everyday objects and environments, learning about animals, and more. These learning materials are also available in Mandarin to help introduce children to the language from an early age in a fun and interactive way. I am also developing an educational project focused on learning Mandarin for the hospitality industry, designed to help hotel professionals communicate more confidently and effectively with chinese guests.... Read more
v
veren_march
Veren M
Offline • 
Average response time: 1 hour

See my services

Puzzle & Game Creation
I will fun kids worksheet ebooks
From$5 / projectMore details
Language Lessons
I will create mandarin learning materials for hotel front office staff
From$50 / projectMore details

Portfolio

Work experience

Frasers_Hospitality

Client Relation Executive

Frasers Hospitality • Full-time

Sep 2022 - Nov 2025 • 3 yrs 2 mos

Managed long stay guests, primarily Chinese expatriates, as well as international guests from diverse backgrounds. Handled front desk operations, guest inquiries, check in and check out, and daily guest requests. Focused on maintaining guest satisfaction, building strong relationships with long stay residents, and delivering personalized service to enhance the overall guest experience and encourage repeat stays.

Accor

Front Desk Agent

Accor • Full-time

Sep 2017 - Sep 2018 • 1 yr

Worked at the front desk, assisting daily hotel guests with check in, check out, and general inquiries. Experienced in handling a high volume of Chinese guests, including group tours and travel agency bookings. Developed strong communication, guest service, and multitasking skills while ensuring a smooth and welcoming experience for international guests.