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veronica_care

Veronica

@veronica_care

I will provide friendly customer support and Email chat assistance

Nigeria
English
About me
Hello, I’m Veronica. I’m a reliable customer support professional with hands-on experience supporting customers and day-to-day business activities. I can handle customer emails and live chats, answer questions, resolve complaints professionally, and communicate clearly with customers. I gained practical experience working with a family business, where l developed my customer service, communication, and problem-solving skills. I’m comfortable using computers, quick to learn new tools, and committed to providing friendly, dependable support.... Read more

Skills

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veronica_care
Veronica
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide customer support and email management
From$10 / projectMore details
Customer Support
I will do professional customer service and live chat support
From$10 / projectMore details

Portfolio

Work experience

Mama_Vine

Customer Support and Operation assistant

Mama Vine • Full-time

Jul 2025 - Feb 2026 • 7 mos

Handled customer support and daily operations for a family retail business. Responsibilities: ✓ Recorded customer accounts, orders, and debt tracking ✓ Resolved customer complaints and questions with patience ✓ Excellent listening - understood customer problems before responding ✓ Managed day-to-day customer activities and ensured satisfaction ✓ Communicated with customers in English and Basic French Learned how to treat every customer with care and make them feel heard.