v
veronicah3

Veronica M.

@veronicah3

Honest and authentic collaboration is where I build trust

Kenya
English
About me
As a Systems Strategist, I help ambitious teams transform the way they work. I go beyond just setting up tools; I collaborate with you to create a business that operates smoothly. With my engineering background, I design clear and efficient workflows that reduce stress and support your business's growth. How can I assist you? * Ops Audits: Finding exactly where your systems are breaking. * Workflow Design: Creating the structure your team needs to work more efficiently. * ClickUp Builds: Strategic setups that do the heavy lifting for you. Let’s streamline your systems so your team can thrive.... Read more

Skills

v
veronicah3
Veronica M.
Offline • 
Average response time: 1 hour

See my services

Project Management
I will be your virtual project coordinator
From$750 / projectMore details
Business Efficiency & Automation
I will set up your agency clickup client onboarding workflow
From$50 / projectMore details

Portfolio

Work experience

LinkedIn

Systems Strategist | Operations & OBM

LinkedIn • Self-employed

Jun 2025 - Present • 1 yr 4 mos

• Set up a system that saved time by 30% with ClickUp. • Designed and implemented custom ClickUp workspaces tailored to unique client workflows. • Mapped out messy or undocumented internal processes, then translated them into streamlined, documented systems, reducing task duplication, confusion, and wasted hours. • Audited client tech stacks, eliminated redundant tools, and centralized operations. Improved usability, speed, and team collaboration by reducing tool fatigue • Built automated onboarding workflows for both clients and internal teams • Provide hands-on training and support to help non-technical teams adopt new systems with ease. Create SOPs, Loom tutorials, and live walkthroughs to increase team buy-in and reduce the learning curve. • Coordinate and oversee business operations and maintain the documentation system.

Petroleo

Project Coordinator

Petroleo • Freelance

Aug 2024 - Jul 2025 • 11 mos

● Coordinated the shipment convoy from the port of Altamira through a mid-stop in Monterrey to the final destination in Chihuahua. ● Kept track of the incoming cargo while collaborating with the clearance Hapag team and scheduling the transportation and security team. ● Maintained daily client communication on cargo movement through Statements of Facts (SOFs), enabling clients to optimize their operational planning. ● Collaborated with the Finance Manager to process trip-based invoices, utilizing Bitrix24 to track documentation and reducing outstanding balances by 20%. ● Managed real-time transit incident communications, proactively updating clients on delays, equipment failures, and port bottlenecks to realign delivery ETAs. ● Audited container and seal integrity against Original Bills of Lading (OBL), implementing a photo-verification protocol with drivers to ensure absolute accountability and security. ● Compiled comprehensive shipment dossiers for every Original Bill of Lading (OBL), consolidating critical documentation including SOFs, clearance papers, invoices, photos, and incident reports into structured final reports.

Rift_Digital Lab

Project Manager

Rift Digital Lab • Freelance

Nov 2024 - Jun 2025 • 7 mos

• Developed and executed end-to-end project roadmaps, managing strict budget allocations and baseline timelines under rigid donor-compliance frameworks. • Coordinated across multidisciplinary teams to establish core project management standards and governance frameworks. • Formulated initial budget trackers, milestone baselines, and risk registers to ensure adherence to strict donor guidelines. • Implemented standardized project management governance (SOPs) and generated comprehensive stakeholder status reports to ensure full operational transparency.