
Vicki Morgan
PROGRAMMING AND IT SUPPORT EXPERT, RESULT ORIENTED, PROBLEM SOLVER
Skills

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Portfolio
Work experience
Senior Digital Marketing and IT support Specialist
Digital Orbit Solutions • Part-time
Jan 2021 - Nov 2024 • 3 yrs 10 mos
As the Senior Digital Marketing and IT Support Specialist at Digital Orbit Solutions. I played a key role in helping the company deliver reliable digital solutions to businesses across various industries. I led technical projects, resolved complex website and infrastructure issues, improved operational efficiency and implemented strategies that enhanced client's online performance. My expertise contributed to increased customer satisfaction, stronger client retention, faster projects delivery, and the company's reputation for providing dependable, high quality digital and technical support services. I also collaborated with clients to understand their business goals and deliver solutions that produced measurable and long term results.
Technical Support and Web Solutions Specialist
Tech Hub • Full-time
May 2018 - Dec 2020 • 2 yrs 7 mos
As a Technical Support and Web Solutions Specialist at Tech Hub, i played a key role in delivering dependable technical solutions that enhanced the company's services quality and client satisfaction. I collaborated with clients and cross functional teams to resolve complex technical challenges, improve website performance, and streamline digital operations. Through proactive problems solving attention to details, and effective communication, i contributed to faster project delivery, increased client retention, and the successful execution of technology driven initiatives. My commitment to excellence helped strengthen Tech Hub's reputation for delivering reliable, efficient, and results driven digital solutions.