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vicky_evaluator

Prahlad S

@vicky_evaluator

AI Operations and Customer Experience Professional

India
English, Hindi
About me
I am a result-oriented AI Operations and Customer Experience Professional with a strong foundation in Information Technology. I have a proven track record of analyzing user interaction data, managing CRM systems, and maintaining technical databases. I am seeking to leverage my technical skills in AI model training, prompt evaluation, and UX optimization roles.... Read more
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vicky_evaluator
Prahlad S
Offline • 
Average response time: 1 hour

See my services

Prospects List Creation
I will do b2b leads generation and data entery
From$10 / projectMore details
Social Posts & Banners
I will design aprofessional real estate social mediapost usingcanva
From$10 / projectMore details

Portfolio

Work experience

Teleperformance

Customer Support & QA Associate

Teleperformance • Full-time

Mar 2025 - Oct 2025 • 7 mos

Verified and documented technical customer data using various internal CRM applications and digital tools. Resolved complex customer issues through active troubleshooting, enhancing customer satisfaction and system workflow. Conducted routine quality checks on logged interactions to ensure alignment with standard operational guidelines.