
Victoria Brooks
CRM, Workflow and AI Automation Specialist
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Freelance CRM & Automation Specialist
Self Employed • Freelance
May 2024 - Present • 2 yrs 4 mos
Provide CRM setup, business automation, workflow integration, and AI automation services for businesses looking to improve how they manage customers, bookings, projects, and repetitive processes. I build and configure CRM systems from scratch, connect business platforms, automate workflows, and troubleshoot existing systems. My experience includes HubSpot, FluentCRM, FunnelKit, Mindbody, Vagaro, Acuity Scheduling, Asana, ClickUp, Monday.com, n8n, OpenClaw, and Claude Code. Key responsibilities include CRM configuration, workflow automation, scheduling system setup, platform integrations, AI agent configuration, process optimization, testing, and technical troubleshooting. I focus on creating practical systems that are organized, reliable, and aligned with each client's workflow.