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Victoria P.
@victoriapakala
Prop Mgmt Operations Expert, Over 12 Years Experience, 3,500 Plus Homes Managed
United States
About me
Hi, I'm Vic! I help real estate investors and property management companies build scalable systems, SOPs, budgets, and workflows. With 12+ years managing 3,500+ single-family homes and multimillion-dollar multifamily assets, I bring deep expertise in acquisitions, dispositions, new construction, RealPage, CRM optimization, and operational efficiency.
Skills
Victoria P.
Offline •
See my services
Project Management
I will optimize property management operations and streamline sops
Work experience
FCA
Full-time • 4 yrs 4 mos
Property Manager
Nov 2024 - Present • 1 yr 8 mos
Acquisition in VA Beach added to companies portfolio and was hired to manage the 250-unit mid-rise. Built in 2014, I've been responsible for upgrading units from carpet to LVP and paint change. Forecasting and budgeting for projects such as a clubroom renovation, pool furniture reset, new equipment in the fitness center, pressure cleaning, etc. Developing policies and procedures, following up with residents, monitoring service request completion within 24 - 48 hours, ensuring make ready turn times are within 5-7 business days, etc. I've organized processes, implemented move in/out checklists, pre move out checklists, early bird renewal offers, increased avg lease rent from $1400 - $1850, added amenity income and so much more!
Property Manager
Nov 2023 - Present • 2 yrs 8 mos
Have managed 2 new acquisitions in Norfolk & Virginia Beach, VA. Audited all digital and physical files including resident information, contracts, processes/procedures, key system, etc.
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fdelrio
United States
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