Virginia O

Virtual Assistant — Operations, Research & Fulfilment Support

Confidentials • Full-time

Feb 2025 - Mar 2026 • 1 yr 1 mo

Performed accurate data entry and maintained organised digital file management systems — keeping records clean, current, and accessible across Google Drive and internal platforms ▸ Transcribed meeting recordings and calls into clear, structured notes — capturing key decisions, action items, and follow-ups accurately and distributing them promptly to relevant parties ▸ Coordinated domestic and international travel arrangements — researching options, booking flights, hotels, and ground transport, and preparing detailed itineraries that minimised friction for executives ▸ Managed vendor relationships and fulfilment coordination — communicating professionally with suppliers, tracking orders, following up on deliveries, and resolving logistics issues efficiently ▸ Handled order management and fulfilment tasks — processing orders, coordinating with logistics partners, updating order statuses, and ensuring customers received accurate and timely communication ▸ Conducted competitive analysis and online research — compiling findings into organised, actionable summaries that supported strategic decision-making for business owners ▸ Managed social media accounts and content scheduling — creating posts using Canva, scheduling content, monitoring engagement, and maintaining a consistent brand voice across platforms