
A R
Quality Assurance Team Lead
Skills

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Work experience
Cognizant
Full-time • 11 yrs 11 mos
Testing Engineer / Senior Analyst
Jun 2017 - Present • 9 yrs 5 mos
Worked on Mapping Production, Geo Data Escalations, and Test Tiles Eval Tools. Identified bugs and performed analysis using Buganizer. Fixed search and directional issues reported by users, conducted ad-hoc testing for business insights, and reported bugs based on priority and severity to meet client expectations.
Software Instructor
Jan 2022 - Apr 2023 • 1 yr 3 mos
Created manuals, guides, presentations, and video tutorials for different learning styles. Delivered in-person and virtual training workshops using interactive methods like live demos and hands-on labs. Evaluated skill gaps, customized content for technical and non-technical users, and provided post-training support while keeping up with industry trends.
Quality Assurance Team Lead
Jan 2022 - Apr 2023 • 1 yr 3 mos
Led a team of QA engineers to complete major software projects like Atlas (Mapping Web Application). Managed reporting through Versatile and Buganizer. Conducted exploratory and non-functional testing on GUI specifications including font, color, and size across various zoom levels while addressing team impediments to improve workflow.