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vijay1kandasamy

Vijay Kandasamy

@vijay1kandasamy

Senior IT Support Application Production Support Specialist

India
English, Tamil
About me
I am an IT Production Support professional with 7+ years of experience in Banking and Wealth Management. I specialize in Linux/Unix troubleshooting, application support, incident management, batch monitoring, Dynatrace, ITRS, ServiceNow, Jira and Root Cause Analysis. I provide reliable technical support, production issue investigation, log analysis and technical documentation. I focus on quality work, timely delivery and clear communication. My goal is to help clients resolve technical issues efficiently and professionally.... Read more

Skills

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vijay1kandasamy
Vijay Kandasamy
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will provide linux unix technical support and troubleshooting
From$15 / projectMore details

Work experience

UST

application supprt

UST • Full-time

Oct 2025 - Jul 2026 • 9 mos

Worked as an Application Support Level 3 Engineer supporting Schroders Wealth Management applications. Handled production incidents, Linux/Unix troubleshooting, log analysis, application monitoring, batch job failures and recovery. Managed incidents and service requests through ServiceNow and Jira, ensured SLA adherence, performed root cause analysis, and coordinated with development, infrastructure and business teams to maintain production stability.