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viji2026

Vijayalakshmi S

@viji2026

IT Operations, SRE, Incident Management, Technical Documentation

India
English, Tamil, Hindi
About me
I am an experienced IT Operations and SRE professional specializing in incident management, major incident coordination, RCA, disaster recovery, Linux, cloud and middleware operations. I help organizations improve operational processes by creating clear SOPs, runbooks, incident response procedures and technical documentation. I bring strong technical understanding, structured problem-solving and clear communication to every project.... Read more

Skills

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viji2026
Vijayalakshmi S
Offline • 

See my services

Technical Writing
I will create professional IT sops, runbooks and technical documentation
From$25 / projectMore details

Portfolio

Work experience

Lead Site Reliability Engineer

VMware • Full-time

Mar 2013 - Apr 2024 • 11 yrs 1 mo

Experienced in supporting and improving the reliability of business-critical production applications. Responsibilities include SRE and IT operations, major incident management, troubleshooting, root cause analysis, problem management, operational readiness, disaster recovery support, Linux, cloud and middleware technologies. Collaborate with development, infrastructure and business teams to improve service reliability, resilience and operational processes.