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vishakha__saini

Vishakha Saini

@vishakha__saini

Customer Support Specialist

India
English, Hindi
About me
Hello! I'm Vishakha, a Customer Support Specialist and Virtual Assistant with experience in international customer service for (UK and US) . I specialize in email support, chat support, customer service & order management. I help businesses provide fast, professional, and customer-focused support that improves customer satisfaction and builds long-term relationships. If you're looking for a reliable, detail-oriented, and proactive professional to support your business operations and customer experience, I'd be happy to help.... Read more

Skills

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vishakha__saini
Vishakha Saini
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide professional customer support
From$10 / projectMore details

Work experience

TELUS

Customer Support Representative

TELUS • Full-time

Nov 2024 - Dec 2025 • 1 yr 1 mo

Handled high-volume inbound queries via voice for international Amazon customers Resolved issues related to orders, refunds, cancellations, and deliveries with high accuracy Maintained strong CSAT and consistently met quality & productivity targets Coordinated with internal teams for escalations and complex case resolutions Mentored 20+ candidates and supported onboarding/training activities Recognized as a 3-time COA (Certificate of Achievement) winner for performance