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English
$
USD
I will provide professional remote windows IT support
IT, WordPress and Automation Specialist
Hi, I’m Benjamin, an experienced IT, Web & Automation specialist from Germany 🇩🇪
I help businesses and private clients solve technical issues, build reliable digital solutions and simplify workflows...
About this Gig
Are you experiencing Windows errors, slow performance, software problems or configuration issues? I provide professional remote IT support for Windows computers and laptops.
I can assist with:
Windows 10 and Windows 11 troubleshooting
Software installation and configuration
Update, driver and startup problems
Email, printer and network issues
Performance optimization
Backup and cloud configuration
General security and system checks
Since 2018, I have supported businesses and private clients with technical problems. I work in a structured, reliable and understandable way, without unnecessary technical jargon.
Remote access is only established with your permission. Please never send passwords, recovery keys or verification codes.
Some hardware defects or third-party service issues cannot be resolved remotely. Please contact me before ordering if several devices, servers or business-critical systems are affected.
Device:
Desktop
•
Laptop
•
Server
•
Router
•
Printer
Operating system:
Windows
•
Linux
•
IOS
•
Android
•
Ubuntu
FAQ
What types of Windows problems can you help with?
I can assist with Windows errors, slow performance, software installation, update and driver issues, startup problems, printer errors, email configuration, network problems, cloud services and general system optimization.
How does the remote support session work?
After reviewing your information, we arrange a suitable time through Fiverr. Remote access is only established with your permission, and you remain in control of your computer throughout the session.
Do I need to share my password?
No. Please never send passwords, recovery keys, payment details or verification codes. If login information is required, you can enter it yourself during the remote session.
Can every computer problem be fixed remotely?
Many software and configuration issues can be resolved remotely. Hardware defects, damaged components or problems requiring physical access may need a local repair service.
What information should I provide before ordering?
Please describe the issue, include the exact error message, specify your Windows version and device model, and explain what you have already tried. Screenshots are helpful if they do not contain sensitive information.
Is my data safe during remote support?
I only access the areas required to diagnose and resolve the agreed issue. However, you should always create a current backup of important data before technical changes are made.
What is included in a revision?
A revision covers a reasonable follow-up check related to the original issue. New problems, unrelated tasks or additional support time are not included and may require extra hours or a separate order.
Do you support business computers and networks?
Yes, I support private and business clients. Please contact me before ordering if the request involves several devices, servers, business networks or critical systems so I can confirm the correct scope.
