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vivi_andrade1

Vitoria Andrade

@vivi_andrade1

Helping customers solve technical issues with clear and friendly support

Brazil
Portuguese
About me
Hello! I’m a Customer Support and Technical Support Specialist with professional experience assisting customers through chat and email. I specialize in resolving technical issues, delivering excellent customer service, and communicating clearly. I also offer beta reading services, providing constructive feedback on plot, characters, pacing, clarity, and reader engagement to help authors improve their stories. I’m here to help and look forward to working with you!... Read more

Skills

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vivi_andrade1
Vitoria Andrade
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will provide customer and technical support
From$15 / projectMore details

Work experience

Teleperformance

Customer Support Specialist

Teleperformance

May 2021 - Present • 5 yrs 3 mos

Provide customer and technical support via chat and email, resolving technical issues efficiently while delivering an excellent customer experience. Troubleshoot software and device-related issues, communicate clearly, and consistently meet performance and quality goals