I will provide multilingual customer support for your ecommerce business

Expanding into France is exciting, but supporting French speaking customers takes more than translating emails.

I help international ecommerce businesses deliver a professional, efficient customer experience in French, English and Dutch.

With 10+ years of experience in customer service, sales support, back-office administration and international business support, I can become an extension of your team and manage your day-to-day customer communication.

I can help with:

• Customer emails and enquiries
• Order and delivery questions
• Returns, refunds and complaints
• Customer follow-up
• Shopify customer and order support
• Helpdesk and ticket management
• French-speaking customer communication
• Back-office and administrative tasks
• Escalating complex issues

You need more than a generic VA. You need someone who understands customers, communication and business operations and can work naturally across languages and cultures.

I combine hands-on customer service experience with strong administrative and operational skills. I don't just answer tickets; I help keep your customer experience running smoothly.