I will create custom gorgias macros and help center content for shopify


About this gig
Still rewriting the same order-status, return, refund, and damaged-item replies every day?
I will create a custom Gorgias macro library built around your Shopify stores real policies, support scenarios, and brand voice.
You can receive:
- Custom email and chat macros
- An import-ready UTF-8 Gorgias CSV
- Shopify variable and ticket-tag recommendations
- Help-center articles for common customer questions
- Rule blueprints and escalation paths
- A clean implementation guide
This is not a recycled template pack. I review your shipping, return, refund, cancellation, and product policies so every response reflects how your store actually operates.
Common scenarios include order tracking, shipping delays, delivered-not-received claims, returns, exchanges, cancellations, address changes, damaged items, discounts, subscriptions, and product questions.
No password is required. This gig provides customized content and implementation documents.
Live account setup is not included unless agreed through a custom offer.
Message me before ordering if your store has unusual policies or integrations.
Get to know EcomForge
Premium Services
- FromUnited States
- Member sinceJul 2024
- Avg. response time1 hour
Languages
English
My Portfolio
FAQ
Do I need an active Gorgias account?
No. I can prepare the library before your account is fully configured, although you should already use Gorgias or plan to use it.
Are automation rules installed for me?
The Premium package includes documented WHEN/IF/THEN rule blueprints. Live account configuration is not included unless added through a custom offer.

