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Godfrey Kiragu
@wachiradiego
Microsoft 365 Expert, IT and System Admin Support , SharePoint
Kenya
English, French, Swahili
About me
👋 Hi there! I’m Godfrey, a Microsoft 365 & IT Support Expert with 7+ years of experience helping businesses streamline operations, automate workflows, and boost team collaboration through modern cloud solutions.
💼 My Expertise Includes:
🔹 Microsoft 365 Business setup & configuration
🔹 Custom SharePoint site design and management
🔹 Workflow automation with Power Automate
🔹 Microsoft Teams setup, organization, and security
🔹 Email and data migration to Out
I’ll help you save time, cut IT costs, and modernize your workplace.
📩 Ready to modernize your workspace? Let’s get started today!
Skills
Godfrey Kiragu
$20/hour
Offline •
Average response time: 1 hour
See my services
Software Installation
I will setup, configure and support microsoft 365 all apps
Email Management
I will fix microsoft 365 issues fast and provide remote support
Want to work on an hourly basis?
Tell Godfrey Kiragu what you need.
$20
/
hourWork experience
Proactive Microsoft 365 Admin Support
Gigsincorporation.com • Full-time
Feb 2021 - Apr 2026 • 5 yrs 2 mos
• Delivered IT support via phone, email, and chat by troubleshooting connectivity problems, application errors, and security concerns related to Microsoft 365. • Diagnosed and resolved technical issues with a focus on network connectivity diagnostics and hardware/software troubleshooting, ensuring accurate documentation of support tickets. • Educated customers on Microsoft 365 best practices while simulating IT support workflows for real-world troubleshooting scenarios. • Guided customers through subscription upgrades and process evaluations, providing clear, step-by-step instructions and personalized recommendations. • Communicated updates on Microsoft 365 enhancements to improve technical readiness and support efficiency. • Maintained a detailed knowledge base of technical issues and solutions, contributing to continuous process optimization. • Collaborated with cross-functional teams to resolve complex technical challenges, ensuring clarity and technical accuracy in docu- mented resolutions.
50 Reviews
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Rating Breakdown
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- Quality of delivery
- Value of delivery
1-5 out of 50 Reviews
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mohamedbrn
Australia
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savetimeksa
Saudi Arabia
I was completely impressed with his professionalism and customer service.
Seller's Response
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johnpender
United Arab Emirates
Another truly stunning delivery. Every single delivery has been more and more perfect. Everything I requested was taken into consideration and a final result and hand over has totally blown everyones minds… If you are looking for a talented and professional seller, look no further! Thank you!!
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martinzato
Canada
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ravindrapassi
India
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