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Godfrey Kiragu
@wachiradiego
Microsoft 365 Email and Automation Specialist :Exchange, Outlook,Power BI
Kenya
English, French, Swahili
About me
I am a Business Email & Microsoft 365 Automation Specialist with 10+ years of experience helping businesses build secure, reliable, and high-performing email and productivity systems. I specialize in Microsoft 365 setup, Exchange Online configuration, email deliverability (SPF, DKIM, DMARC), migration, and troubleshooting complex email issues such as spam filtering and delivery failures. I also design automation workflows using Power Automate and AI tools to improve efficiency and reduce manual work. My focus is delivering stable, long-term solutions to your business running smoothly.
Skills
Godfrey Kiragu
Offline •
Average response time: 1 hour
See my services
Software Installation
I will setup microsoft 365, outlook, exchange, spf, dkim, dmarc
Email Management
I will setup microsoft 365 with ai workflow automation
Want to work on an hourly basis?
Tell Godfrey Kiragu what you need.
$20
/
hourWork experience
Proactive Microsoft 365 Admin Support
Gigsincorporation.com • Full-time
Feb 2021 - Apr 2026 • 5 yrs 2 mos
• Delivered IT support via phone, email, and chat by troubleshooting connectivity problems, application errors, and security concerns related to Microsoft 365. • Diagnosed and resolved technical issues with a focus on network connectivity diagnostics and hardware/software troubleshooting, ensuring accurate documentation of support tickets. • Educated customers on Microsoft 365 best practices while simulating IT support workflows for real-world troubleshooting scenarios. • Guided customers through subscription upgrades and process evaluations, providing clear, step-by-step instructions and personalized recommendations. • Communicated updates on Microsoft 365 enhancements to improve technical readiness and support efficiency. • Maintained a detailed knowledge base of technical issues and solutions, contributing to continuous process optimization. • Collaborated with cross-functional teams to resolve complex technical challenges, ensuring clarity and technical accuracy in docu- mented resolutions.
50 Reviews
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Rating Breakdown
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- Quality of delivery
- Value of delivery
1-5 out of 50 Reviews
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mohamedbrn
Australia
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savetimeksa
Saudi Arabia
I was completely impressed with his professionalism and customer service.
Seller's Response
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johnpender
United Arab Emirates
Another truly stunning delivery. Every single delivery has been more and more perfect. Everything I requested was taken into consideration and a final result and hand over has totally blown everyones minds… If you are looking for a talented and professional seller, look no further! Thank you!!
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martinzato
Canada
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ravindrapassi
India
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