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Waqas Nawaz
@waqasahmednawaz
Microsoft 365 and Systems Administrator
Pakistan
English, Urdu, Hindi
About me
I am a Microsoft 365 and Systems Administrator with 5+ years of experience supporting cloud, identity, endpoint, email, and hybrid IT environments.
I help businesses configure and troubleshoot Microsoft 365, Intune, Entra ID, Exchange Online, Outlook, Teams, SharePoint, Active Directory, and Windows Server.
I also provide support for VMware, Hyper-V, DNS, DHCP, Group Policy, migrations, backups, and remote IT issues.
Skills
Waqas Nawaz
Offline •
Average response time: 1 hour
See my services
Technical Support
I will configure and troubleshoot windows server, ad, dns, and gpo
Technical Support
I will troubleshoot outlook and exchange online email issues
Work experience
System Administrator
Business Analytics (Pvt.) Ltd. • Full-time
Dec 2020 - Present • 5 yrs 8 mos
Administered Windows Server environments (2012-2022) including Active Directory, DNS, DHCP, Group Policy, and File Server management. Led the administration of Microsoft 365 (Exchange Online, Teams, SharePoint), Intune, and mobile device management. Managed Entra ID (Azure AD) for advanced IAM, hybrid identity via AD Connect, and security policies. Designed and implemented VMware vSphere and Hyper-V virtual environments, optimizing performance. Spearheaded P2V and V2V migrations, minimizing downtime and optimizing virtual systems. Ensured data integrity and minimal downtime with Veeam Backup & Replication disaster recovery strategies. Administered network security and troubleshooting using Nagios and SolarWinds, achieving 99.9% uptime. Supported Jira Cloud administration and IT asset inventory management. Led data center operations including server provisioning, racking, and environmental monitoring. Provided comprehensive IT support to both onsite and remote users, resolving issues via help desk, email, and remote tools. Administered on-premises GitLab, cloud services (Google Workspace), and cPanel/WHM hosting. Managed CCTV systems, PBX phone systems, and office equipment ensuring optimal performance. Managed LAN, Wi-Fi, and VPN configurations, as well as IP addressing and network access control.
10 Reviews
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Rating Breakdown
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- Quality of delivery
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1-5 out of 10 Reviews
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dash_ryde
Saudi Arabia
I want to extend a big thank you to Waqas for his outstanding work in resolving my DNS server issue. From the moment I reached out, Waqas demonstrated professionalism, deep knowledge, and a genuine willingness to help. He took the time to understand the problem thoroughly and provided clear, step-by-step...
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vlwill240
United States
Deep knowledge! Fixed issue very quickly! Would def recommend
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calicarlos
United States
Waqas did phenomenal. I had an issue with my Outlook and he fixed the issue in 5 minutes. He did not waste time. Very fast service ad professional. I recommend Waqas for all your Outlook needs
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davideklund2
Sweden
Great help!! Thanks a lot for good support with my outlook/office 365 issue
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neysaquintan128
Mexico
Highly recommend hiring him for any job related to microsoft!! He went over and above to resolve my issue and didnt stop until it was complete. He was patient and thorough. Worth every penny!
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