
MUHAMMAD WASIF
ai voice agent and ai chat bot automation
Skills

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Work experience
AI Automation & Voice Agent Specialist
Five M Software Systems Corp • Part-time
May 2023 - Present • 3 yrs 5 mos
Built AI voice receptionists and automation workflows for business use cases, including customer inquiries, lead qualification, appointment handling, call transfers, and information collection. Developed and tested conversational workflows focused on improving customer communication and reducing repetitive tasks.
AI Automation Specialist
Upwork • Freelance
Aug 2019 - Present • 7 yrs 2 mos
Developed AI-powered automation solutions for businesses, including voice agents, AI receptionists, chatbots, lead-generation workflows, and custom business automations. Worked with clients to understand their requirements, design efficient workflows, integrate AI tools, and deliver solutions that reduce repetitive tasks and improve productivity.