Browse categories
Explore
Fiverr Pro
English
$
USD
Memory M
@webbdroid
Information Technology Support Engineer
Zambia
English, Swati, Chichewa, Zulu
About me
I am an Information Technology Support Engineer with over three years of experience in IT infrastructure management and software development. I specialize in technical support, network troubleshooting, and user training to improve productivity. My background includes building custom applications, managing social media, and performing audio-visual editing to support organizational goals.
Skills
Memory M
Offline •
Average response time: 18 hours
See my services
Proofreading
I will proofread and edit various types of documents
Audio Ads Production
I will record and produce quality and captivating audio adverts
Work experience
Information Technology Support Engineer
Radio Invasion • Part-time
Oct 2022 - Present • 3 yrs 10 mos
Currently working under the Engineering Manager Duties include Software development and installation, Computer configuration and maintenance work, conducting, regular security audits and vulnerability assessments to minimize risks. Conducting IT training sessions for staff training, improving digital literacy and productivity Other duties include social Media management, Graphic design in creating posters, audio editing, as well as video editing. Key Achievements include providing consistent technical support for users, increasing employee satisfaction, and reducing workflow interruptions. Additional Audio Transcriptionist Role Transcribed audio and video recordings with high accuracy. Proofread transcripts to ensure correct grammar and punctuation. Meet strict deadlines while maintaining quality standards. Worked with different accents and audio qualities to type News and Advert scripts. Organized and formatted transcripts according to client requirements. In addition, I have also done voiceovers for commercials, announcements, and documentaries.
