Abdul Kiani
Level 2
Customer support services
Skills
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$7
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Work experience
Founder & Operations Manager
KSoftSolutions • Self-employed
Sep 2021 - Present • 5 yrs 1 mo
Key Responsibilities Manage end-to-end customer support and dispatch operations Supervise remote teams handling calls, chats, and emails Implement CRM systems and workflow automation Train agents for performance and quality assurance Coordinate client projects and service delivery Key Achievements Built company from startup to fully operational service provider Maintained long-term client relationships through consistent performance Developed structured processes for customer handling and dispatch efficiency
21 Reviews
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Rating Breakdown
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stellasanders7

United Kingdom
I hired Abdul and his team for one day as a trial, and they truly impressed me with their professionalism and performance. They have an experienced team that handles customers, calls, and emails exceptionally well. I highly recommend Abdul for any kind of remote work. I will definitely continue choosing Abdul and his team for future projects.
Seller's Response
blackcarselect

United States
Hiring Abdul was one of the best decisions I have ever made for my company. From day one, he demonstrated exceptional dedication, professionalism, and expertise. His ability to drive sales and create growth opportunities has had a tremendous impact on our business. Thanks to Abdul’s hard work and strategic...
Seller's Response
camiladallen1

United States
Abdul did a fantastic job clearing my Gmail inbox in just a few hours. His replies were exceptional and professional. Highly recommended for anyone needing efficient and reliable email management!
Seller's Response
wjwilliams34

United States
Seller's Response
wjwilliams34

United States