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wiliam_leonard

William

@wiliam_leonard

CRM Specialist

Nigeria
English, Spanish, French, German
About me
I got into CRM and automation work after years in sales and customer service, and that background still shapes how I build. I've also worked with multi-location businesses, setting up lead routing and reporting that rolls up to one dashboard while still keeping each location's data separate. I'd rather connect a CRM to the tools a business already uses than convince them to rip everything out and start over, so integration work ends up being a big part of most projects. That's the part of the job that came straight from years of being the one answering the phone myself.... Read more

Skills

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wiliam_leonard
William
Offline • 

See my services

Automations & Agents
I will integrate slack salesforce hubspot zendesk helpdesk
From$30 / projectMore details

Work experience

Fiverr

CRM Specialist

Fiverr • Freelance

Aug 2026 - Present • 0 mos

Freelance | 2020 – Present Built CRM systems and automated business workflows. Integrated third-party applications using APIs and automation tools. Configured sales pipelines, lead tracking, and reporting dashboards. Improved business efficiency through workflow optimization.