I will setup customer io onboarding email automation for saas users

W
williamanders2
W
williamanders2
William Anders

About this gig

Many SaaS users sign up for a free trial, explore the product once, then disappear because there is no clear onboarding journey guiding them to value.


I will set up your Customer.io onboarding email automation for SaaS users, so new users can receive the right emails based on signup, behavior, inactivity, trial stage, or upgrade intent.


WHAT I CAN SETUP FOR YOU:

Customer.io onboarding email automation

SaaS trial user email workflow

New user welcome sequence

Trial activation email journey

Product adoption email flow

Feature usage reminder emails

Inactive user reactivation flow

Upgrade or conversion email sequence

Customer journey mapping

Event-based trigger setup

Segment and audience setup

Email timing and delay setup

Basic testing before delivery


Your SaaS onboarding should not leave users guessing. I will help you build a clean email journey that guides trial users, improves engagement, and supports conversion from signup to active user.


Message me first so I can understand your SaaS product and recommend the right Customer.io onboarding flow.

Get to know William Anders

William Anders

Email SMS Retention Automation Specialist

  • FromUnited Kingdom
  • Member sinceJun 2026
  • Languages

    English
Hi, I help ecommerce and SaaS businesses set up email and SMS automation that supports real customer action, not just pretty emails. I work with Postscript, Sendlane, Customer.io, Klaviyo, and related tools to build cart recovery, retention flows, onboarding emails, customer journeys, and automation fixes. If your messages are not triggering, converting, or bringing users back, I can help clean the setup, improve the flow, and make the system easier to manage.

Other Email Marketing Services I Offer