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Willy Ponce
@willy_ponce
Junior DotNET Developer
Philippines
English, Tagalog
About me
I am an IT Associate and Junior .NET Developer with over 3 years of experience in technical support, business application development, and retail IT operations. I specialize in C#, VB.NET, and SQL, with hands-on expertise in building desktop applications and managing POS systems. I am committed to delivering reliable technical solutions and continuous learning through AI-assisted development tools.
Skills
Willy Ponce
Offline •
Average response time: 1 hour
See my services
Custom Websites
I will develop an inventory and sales management web app
Desktop Applications
I will develop a custom desktop application for your business
Portfolio
Work experience
IT Associate
WalterMart Supermarket
Jun 2023 - Present • 3 yrs 5 mos
IT AssociateWalterMart Supermarket, Inc. | June 2023 – Present •Provide technical support and troubleshooting for hardware, software, business applications, POS systems, servers, and network connectivity to support daily retail operations. •Manage IT support tickets by investigating reported issues, troubleshooting problems, implementing solutions, resolving and closing tickets, and escalating unresolved issues to the appropriate support level through the IT ticketing system, with email or message notifications to ensure proper follow-up.. •Develop and maintain internal business applications using VB.NET, Windows Forms (WinForms), and .NET Framework. •Develop C#/.NET desktop applications involving forms, models, repositories, services, database operations, data importing, reporting, and printing workflows. •Work with SQLite, SQL, IBM i/DB2 integration, and CSV/TXT master files to support database-driven applications and business processes. •Integrate technologies such as WebView2, QuestPDF, and BarTender to support application workflows, report generation, and automated printing. •Perform hardware preventive maintenance and assist with equipment checks to help maintain reliable IT operations. •Troubleshoot LAN connectivity, switch ports, ISP connectivity, and network equipment, including basic Fortinet firewall environments, media converters, and fiber connections. •Support retail POS environments and perform basic SQL queries and database troubleshooting using MySQL Workbench. •Use GitHub for source control and application development workflows. •Leverage AI-assisted development tools, including ChatGPT, OpenAI Codex, Claude, Google Gemini, and Google AI Studio, for coding assistance, debugging, technical research, documentation, troubleshooting, and learning, while reviewing, testing, and validating the results.
