Erwin A

GoHighLevel Systems & Automation Specialist

Oct 2025 - Present • 8 mos

Managed GoHighLevel CRM systems, workflow automations, and business process optimization for clients across multiple industries. Built and maintained sales funnels, landing pages, websites, CRM pipelines, and lead management systems. Configured email marketing, SMS automation, calendar booking systems, and customer follow-up workflows to improve lead conversion and operational efficiency. Implemented AI-powered solutions including conversational AI assistants, voice agents, and automated customer engagement systems. Integrated third-party platforms such as WordPress, Stripe, Notion, Zapier, Make.com, and other business tools to create seamless workflows. Provided technical support, troubleshooting, CRM administration, website management, domain and DNS configuration, A2P 10DLC registration support, and ongoing system optimization for client accounts.

CRM and Automation Specialist

Oct 2025 - May 2026 • 7 mos

Built and managed GoHighLevel funnels, CRM systems, automation workflows, and lead generation assets for a new construction company that also offers mentorship programs. Developed landing pages, event registration funnels, upsell funnels, and follow-up automation sequences. Configured pipelines, calendar booking systems, email marketing, SMS workflows, and lead nurturing processes to improve conversions and streamline operations. Provided ongoing funnel optimization, technical support, CRM management, and workflow automation to support business growth and client acquisition.

GoHighLevel & WordPress Automation Specialist

Nov 2025 - Feb 2026 • 3 mos

Designed and implemented a complete lead generation and CRM ecosystem for a utility service contractor. Built a multi-page WordPress website, configured hosting, domain settings, DNS records, and company email accounts. Developed and integrated a GoHighLevel CRM system with advanced automation workflows to manage inquiries, quote requests, and service leads. Configured an AI-powered conversational chat widget inside GoHighLevel and embedded it into the website. Connected WordPress and GoHighLevel so all website leads, service inquiries, and quote requests automatically synced into the CRM. Purchased and configured a dedicated business phone number inside GoHighLevel and successfully completed A2P 10DLC registration to support compliant SMS communication, automation, and customer follow-up campaigns. Built dedicated landing pages and funnel assets for Meta advertising campaigns and implemented automation sequences to support lead nurturing, follow-up, appointment management, and customer communication.